Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the ConV website and all related online services (“Service”) operated by Ruben Elge (“Operator”, “we”, “us”, “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

These Terms apply in addition to our Privacy Policy and Cookie Policy. In the event of a conflict, these Terms prevail unless mandatory law requires otherwise.

ConV provides browser-based tools for image optimisation, including compression, format conversion, resizing, metadata handling, and local ZIP export. All image processing is designed to occur entirely within your web browser. ConV does not store, transmit, or have access to your image files, because image data is never uploaded to any server operated by ConV.

You remain solely responsible for your local files, any backups you maintain, and all decisions regarding the use or distribution of any output files generated by the Service.

The availability and behaviour of the Service may depend on your browser, device, operating system, network connection, available memory, and other factors outside our control.

The Service is provided strictly on an “as is” and “as available” basis, without any warranty of any kind, express or implied, to the fullest extent permitted by applicable law.

We expressly disclaim all warranties, including but not limited to:

• any warranty of merchantability, fitness for a particular purpose, or non-infringement;
• any guarantee that the Service will operate without interruption, error, or defect;
• any guarantee that output files will meet your quality, compliance, or technical requirements;
• any guarantee of compatibility with your browser, device, workflow, or third-party systems;
• any guarantee that metadata stripping will remove all embedded metadata in every file or under all codecs;
• any guarantee of consistent performance across browser versions, updates, or hardware configurations;
• any guarantee that the Service will be free from security vulnerabilities or immune from cyberattacks;
• any warranty that information on the Service website is accurate, complete, or current.

You use the Service entirely at your own risk and discretion.

You are solely responsible for the following:

• Verifying output files before use, publication, distribution, or submission. The Service does not guarantee that output files will be free of artefacts, corruption, or unintended changes.
• Maintaining backups of all source files and output files. ConV does not retain copies of your files. File loss on your device is not the responsibility of the Operator.
• Legal compliance in your jurisdiction. You remain solely responsible for ensuring that your use of output files complies with all applicable laws, including privacy laws, data protection regulations, intellectual property rights, and industry-specific compliance requirements.
• Validating metadata removal. The Service provides best-effort metadata stripping. You must independently verify that any output meets your legal or contractual obligations regarding embedded metadata, EXIF data, GPS coordinates, or other personal data contained in files.
• Image quality review. You must review all optimised images for visual quality before use.
• Account security. You are responsible for maintaining the security of your device and session. You must not share magic-link login emails with third parties.

You agree not to misuse the Service. Without limitation, you must not:

• Use the Service in violation of any applicable local, national, or international law or regulation.
• Process, distribute, or use content that infringes third-party intellectual property rights, privacy rights, or other legal rights.
• Use the Service to transmit malware, spyware, viruses, or any malicious code.
• Attempt to gain unauthorised access to the Service, its infrastructure, accounts, or associated networks.
• Probe, scan, test, or assess the vulnerability of the Service or its infrastructure without our prior written authorisation.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service, except to the extent permitted by mandatory applicable law.
• Use automated tools, bots, scrapers, or scripts to access or interact with the Service in a way that places excessive load on infrastructure or circumvents rate limits.
• Attempt to circumvent subscription limits, access controls, or entitlement checks.
• Interfere with or disrupt the integrity or performance of the Service or other users' access to it.
• Use the Service to facilitate fraud or to impersonate any person or entity.

We reserve the right, at our sole discretion and without prior notice where circumstances require, to suspend, restrict, or permanently terminate your access to the Service in the following situations:

• Actual or suspected breach of these Terms, including misuse, abuse, or fraudulent activity.
• Excessive automated usage that threatens service stability or infrastructure integrity.
• Security incidents, threats, or vulnerabilities affecting the Service or other users.
• Legal obligation or order by a competent authority.
• Non-payment of applicable subscription fees.
• Prolonged or unremedied violations of our acceptable use requirements.

Where legally required and practically feasible, we will provide reasonable prior notice before terminating paid subscriptions. Termination does not affect our rights to recover fees owed. Provisions of these Terms that by their nature survive termination shall continue to apply.

Paid plans are billed on a recurring subscription basis through Stripe. The following apply to all paid subscriptions:

• Automatic renewal. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date via your Stripe customer portal.
• Pricing changes. We reserve the right to change subscription pricing. Material price changes will be communicated with reasonable notice before the next renewal period.
• Payment failure. Failure to process a renewal payment may result in immediate or delayed downgrade to Free-plan entitlements.
• No refunds. Unless required by mandatory consumer law in your jurisdiction, subscription fees are non-refundable.
• Taxes. Displayed prices may be exclusive of applicable taxes. You are responsible for any applicable VAT, GST, or other taxes based on your location, unless presented otherwise at checkout.

Payments are processed by Stripe, Inc. and its affiliates (“Stripe”), an independent third-party payment processor. Your contractual relationship for payment processing is with Stripe, and you are subject to Stripe's own terms of service and privacy policy. We receive only the subscription status information necessary to apply plan entitlements.

We are not responsible for downtime, errors, fraud prevention holds, or changes to Stripe's products, services, fees, or terms. Image files and outputs are not transmitted to Stripe.

The Service relies on or may interact with third-party services and infrastructure, including but not limited to:

• your web browser and its underlying rendering and codec capabilities;
• Stripe for subscription payment processing;
• Resend or similar email delivery providers for transactional emails;
• hosting providers, content delivery networks (CDNs), and DNS providers;
• WebAssembly runtimes and browser APIs for local image processing.

We are not responsible for outages, degraded performance, data loss, security incidents, changes in functionality, or discontinuation of any third-party service. Disruptions to third-party services may affect your ability to access paid features or the Service generally. We accept no liability for such disruptions.

The Service does not constitute legal, compliance, or professional advice of any kind.

In particular:

• Metadata stripping functionality is provided on a best-effort basis and does not guarantee removal of all embedded metadata from all file types or under all browser and codec configurations.
• Use of the Service does not guarantee that your image workflows comply with the GDPR, CCPA, or any other privacy or data protection regulation.
• We make no warranty that the Service fulfils any specific legal, regulatory, contractual, or industry compliance requirement applicable to your use case.
• You remain solely responsible for obtaining independent legal, technical, or compliance advice as needed for your specific situation.
• References to GDPR-friendly design on this website describe architectural properties of the Service and do not constitute legal certification, legal opinion, or a guarantee of regulatory compliance.

To the maximum extent permitted by applicable law, we and our service providers expressly disclaim all warranties and conditions, whether express, implied, or statutory, including but not limited to:

• implied warranties of merchantability or fitness for a particular purpose;
• warranties of title or non-infringement;
• warranties arising from course of dealing, usage, or trade practice;
• any warranty that the Service is error-free, uninterrupted, or secure;
• any warranty that defects or vulnerabilities will be corrected;
• any warranty regarding the accuracy, completeness, or reliability of any content, output, or information generated by or associated with the Service.

No oral or written information or advice given by us or any representative shall create a warranty not expressly stated in these Terms.

To the maximum extent permitted by applicable law, the Operator shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with the Service, regardless of the form of action and whether in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

This exclusion covers, without limitation, damages or losses for:

• loss of revenue, profits, anticipated savings, or business opportunities;
• loss of goodwill, reputation, or data;
• corruption, distortion, or unintended modification of image files or output files;
• loss or permanent destruction of files on your device;
• changes in search engine rankings, SEO performance, or website traffic;
• business interruption or loss caused by unavailability of the Service;
• errors, omissions, or inaccuracies in output files;
• browser-specific behaviour, codec limitations, or device incompatibilities;
• third-party service outages, including Stripe, email providers, CDN or hosting providers;
• failure of metadata stripping to meet legal or contractual obligations;
• legal, regulatory, or compliance consequences arising from your use of the Service;
• costs of substitute goods, services, or technology.

To the maximum extent permitted by applicable law, the Operator's total aggregate liability for all claims arising out of or relating to these Terms or the Service is limited to the greater of: (a) the total fees you actually paid to us for the Service in the twelve (12) calendar months immediately preceding the event giving rise to the claim, or (b) EUR 50.

Nothing in these Terms shall limit or exclude liability that cannot be limited or excluded under mandatory applicable law, including liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• wilful misconduct or gross negligence, to the extent applicable under German law (§ 276 BGB);
• mandatory statutory liability under the German Product Liability Act (Produkthaftungsgesetz).

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Operator and its officers, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or relating to:

• your use of the Service in breach of these Terms;
• content you process, publish, or distribute using the Service;
• your violation of applicable law or third-party rights;
• any negligent or wrongful act or omission on your part in connection with the Service.

We shall not be in breach of these Terms, and shall not be liable for any failure or delay in the performance of our obligations, where such failure or delay arises from or is caused by events or circumstances beyond our reasonable control, including but not limited to:

• acts of God, natural disasters, floods, fires, or extreme weather events;
• epidemics or pandemics;
• government orders, embargoes, sanctions, or regulatory actions;
• war, terrorism, civil unrest, or armed conflict;
• failures of internet infrastructure, backbone networks, or telecommunications systems;
• failures of third-party hosting, cloud, or CDN providers;
• cyberattacks, distributed denial-of-service attacks, or malicious intrusions;
• power outages or failures of utility services.

In such circumstances, our obligations will be suspended for the duration of the force majeure event. Where the event continues for more than 30 days, either party may terminate the affected service on reasonable written notice.

We do not guarantee uninterrupted, continuous, or error-free availability of the Service. The Service may be temporarily unavailable or degraded due to:

• planned or emergency maintenance;
• security incidents or vulnerability remediation;
• failures of third-party infrastructure providers;
• force majeure events.

We will use commercially reasonable efforts to notify users of planned maintenance where practicable, but do not guarantee any specific advance notice period. Unavailability of the Service does not entitle users to a refund or credit unless required by mandatory consumer law.

We retain all rights in the Service, including its software, design, branding, and documentation. You retain all rights to content stored on your own device. Output files generated from your own source material using the Service are yours, subject to any applicable third-party rights in the underlying material.

Nothing in these Terms transfers any ownership of our intellectual property to you, nor grants any licence to our source code, trademarks, or other proprietary materials except as strictly necessary to use the Service as intended.

We may update the Service and these Terms at any time. We will indicate material changes by updating the “Last updated” date on this page and, where appropriate, by providing additional notice on the website or via email. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

We may modify, discontinue, or remove features of the Service at any time without liability, provided that we give reasonable notice where practicable for features that significantly affect paid subscription users.

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the Federal Republic of Germany, excluding:

• its conflict-of-laws rules; and
• the UN Convention on Contracts for the International Sale of Goods (CISG).

For business users (companies and individuals acting in a commercial or professional capacity), the exclusive jurisdiction for any disputes arising from or relating to these Terms shall be the competent courts in Germany. For consumers, mandatory statutory jurisdiction rules in your country of residence remain unaffected.

Mandatory consumer protection provisions under the law of your country of residence continue to apply to the extent they afford greater protection than these Terms.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a competent court, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it enforceable, or, if such modification is not possible, shall be severed from these Terms without affecting the validity of any other provision.

For questions, notices, or complaints regarding these Terms, contact us at:

Ruben Elge
Hausmatt 20
77723 Gengenbach, Germany
Email: [email protected]